Account Assistant

Key Responsibilities

• Support end-to-end fulfilment of corporate orders, from inquiry and quotation to delivery and completion
• Coordinate with internal teams on key order steps, including design, pricing, packaging, logistics and delivery follow-up
• Act as the execution support partner for RM-led corporate projects to ensure smooth and timely order progress
• Handle selected B/C-tier client requests and follow through on day-to-day order-related needs
• Maintain sales tracking, order progress visibility and basic data analysis to support business follow-up and performance monitoring

Requirements

• Minimum 2 years of experience in sales support, order coordination, client servicing or business operations
• Strong coordination and follow-up skills, with the ability to manage multiple tasks and stakeholders
• Detail-minded, organised and execution-focused
• Good communication skills and service mindset, able to work effectively with both internal teams and external clients
• Proficient in Excel, PowerPoint and relevant internal systems for order follow-up and tracking
• Familiarity with AI tools, or openness to work efficiently in an AI-assisted environment, is a plus
• Proficient in written Chinese and English; stronger spoken and written English is a plus