Assistant Area Manager

About Chow Tai Fook

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage. This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.

We prioritise employee well-being, offering comprehensive wellness programs designed to support your health in all areas. Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement. By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

We welcome you on our Group's journey to be the most trusted jewellery group that is a lifetime partner for every generation.

Key Responsibilities

• Manage the daily operations of various retail outlets through regular store visits, ensuring strict consistency in process and procedures, complying with company’s policies and protocol, and improving stores' sales performance
• Ensure store teams maintain effective merchandising and visual standards
• Analyze and identify market trends for growth
• Preparation of reports to submit to management and relevant stakeholders
• Support the recruitment, training, and development of store management teams and staff reports
• Promote a positive work environment and foster teamwork and collaboration among store teams
• Act as a liaison between the team and upper management, ensuring clear communication and alignment with company goals and KPIs
• Communicate timely feedback of market information, operations and sales issues to the management
• Perform ad-hoc tasks and projects as assigned

Requirements

• Diploma and above
• Multiple stores management experience preferably in retail jewelry industry / luxury brands
• Presentable, pleasant and outgoing
• Strong leadership and team management skills
• Strong analytical and problem-solving skills.
• Excellent customer service and interpersonal skills

• Multilingual to cater to different groups of clientele
• Able to commit to retail hours